Outstanding Customer Service Award
- 2017 Meritorious Websites - Hong Kong Memory Portal
- 2016 Healthy Mobile Phone/Tablet Apps Contest
- Asia Pacific ICT Awards 2015
- Hong Kong ICT Awards 2015
- Best .hk Website Awards 2014
- 2013 Meritorious Websites
- 2009 Recommended Websites
- 2005 Meritorious Websites
- Outstanding Customer Service Award
- Stockholm Challenge Award 2002
- Asia Pacific Information and Communications Technology Awards 2002
- Hong Kong Computer Society - IT Excellence Award 2001
Leisure and Cultural Services Department - Hong Kong Central Library
won the Outstanding Customer Service Award "Front-line Service" Second Runner-up of the Civil Service Customer Service Award Scheme 2003-04