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All Hong Kong Public Libraries will resume normal opening hours

With effect from 19 April (Monday), all public libraries will resume normal opening hours. Mobile libraries (except mobile library van or service points that are currently undergoing maintenance work) will also resume service from the same day. To help ensure public safety, libraries will continue to implement precautionary measures (including users are required to scan the "LeaveHomeSafe" QR code or register their names, contact number and the date and time of the visit before admission), and limit the number of readers entering the library to avoid gathering and foster social distancing. Please refer to the Details.

Mobile libraries shall resume the calculation of overdue fines with effect from 3 May. Readers are advised to renew their borrowed items on time or return the overdue items as soon as possible in order not to incur overdue fines.

Contact Us

Common Enquiry

  • Please click here for contact information of branch libraries or download it here ( PDF or Word )
  • Please click here for contact information of mobile library stops or download it here ( PDF or Word )
  • 24-hour Telephone Renewal Service Phone Number: 2827 2833 / 2698 0002
  • Please click here for enquiry numbers of Hong Kong Central Library
  • Please click here for enquiry number of Multimedia Information System service
  • Please click here to obtain information about application for library card or card replacement
  • Please click here for Extension Activities information

Remark:
Mail Items with Insufficient Postage
To contact the Hong Kong Public Libraries by post, please make sure that all mail items bear sufficient postage. The Hong Kong Public Libraries will not accept any underpaid mail items and such items will be handled by the Hongkong Post. For calculation of postage, please refer to the Hongkong Post’s website
(http://www.hongkongpost.hk/en/postage_calculator/index.html)

You can forward your enquiries, comments, suggestions or complaints by:

* Customer Hotline and email are handled by the "1823" of the Government. Agents of the "1823" will handle your enquiries or complaints as soon as possible or forward the case to concerned library staff to follow up.

# When calling our Customer Hotline or “1823”, you can choose to use Cantonese, Putonghua or English to make your enquiries or complaints. If the line is busy, you may leave your message with the phone recorder and agents of "1823" will call back as soon as possible.