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Some Public Libraries to be partially reopened from 19 February

From 19 February 2021 (Fri), the Hong Kong Central Library, six major and 31 district libraries will reopen their adult library, young adult library, children's library; and offer lending and returning of library materials and collection of reserved items. The libraries will implement special opening hours, limit the number of people entering the library and adopt other precautionary measures (including users are required to scan the "LeaveHomeSafe" QR code or register their names, contact number and the date and time of the visit before admission, for necessary contact tracing if a confirmed case is found). Please refer to the library notice on the Details.

Other facilities of the above libraries and all other libraries will remain temporarily closed until further notice. Book drops of the Hong Kong Public Libraries and self-service library stations will continue to provide service.

Calculation of overdue fines will be resumed from 5 March. Overdue fines will be charged on all library items borrowed before the reopening of public libraries and not returned or successfully renewed before 5 March, except those borrowed from the mobile libraries. Readers are advised to return the overdue items in order not to incur overdue fines.

Application for Students' Study Room (SSR) Admission Card

The opening hours of the Hong Kong Public Libraries SSR will be extended during the examination period from 1 March to 31 May 2021. Users who intend to use the SSR service can apply for admission cards (applicable to 15 March to 20 May 2021) by post starting from 10 February. Details

Contact Us

Common Enquiry

  • Please click here for contact information of branch libraries or download it here ( PDF or Word )
  • Please click here for contact information of mobile library stops or download it here ( PDF or Word )
  • 24-hour Telephone Renewal Service Phone Number: 2827 2833 / 2698 0002
  • Please click here for enquiry numbers of Hong Kong Central Library
  • Please click here for enquiry number of Multimedia Information System service
  • Please click here to obtain information about application for library card or card replacement
  • Please click here for Extension Activities information

Remark:
Mail Items with Insufficient Postage
To contact the Hong Kong Public Libraries by post, please make sure that all mail items bear sufficient postage. The Hong Kong Public Libraries will not accept any underpaid mail items and such items will be handled by the Hongkong Post. For calculation of postage, please refer to the Hongkong Post’s website
(http://www.hongkongpost.hk/en/postage_calculator/index.html)

You can forward your enquiries, comments, suggestions or complaints by:

* Customer Hotline and email are handled by the "1823" of the Government. Agents of the "1823" will handle your enquiries or complaints as soon as possible or forward the case to concerned library staff to follow up.

# When calling our Customer Hotline or “1823”, you can choose to use Cantonese, Putonghua or English to make your enquiries or complaints. If the line is busy, you may leave your message with the phone recorder and agents of "1823" will call back as soon as possible.