Mobile Payment Service
Notes for Mobile Payment Service
- Overdue fines and reservation fees can be paid in this App through Apple Pay/Google Pay, JCB, MasterCard, UnionPay or Visa.
- Replacement costs of lost library materials and outstanding charges being recovered from legal actions should be settled in person at any public library. Such costs or charges cannot be paid in the App.
- All fines / fees must be paid in full.
- Please check the amount(s) in the “Charges” section carefully before making the mobile payment. All charges paid will not be refunded except under special circumstances. The refund (if any) will be made to the credit card account used for payment.
- The system will link with the payment gateway of the designated bank after details of the payment have been confirmed. Please do not quit or switch to other app during the entire process.
- An acknowledgement page will be shown after payment. Please record the Transaction Reference Number for future reference, and double-check the “Charges” section to verify the complete settlement of the charges. No other receipt will be issued for mobile payment.
- Some Visa and MasterCard issuing banks do not support online/mobile payment. For enquiries, please contact your bank.
- If you have any doubt about any credit card payment on your bank statement, please contact your bank for follow-up action.
