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Step-by-Step Guide for Changing Password

 

To further enhance the security of readers’ online accounts, with effect from 4 March 2019, passwords for login to library online accounts must be at least 8 characters long and contain at least 1 uppercase letter, 1 lowercase letter and 1 digit. For details, please read about the related FAQ on change of account password.

Example of strong password: Abwin100 (Please do not use it as your password)

The system default password will be the last 4 digits of registered phone number. The system would request you to change password immediately upon first time login, and this must be completed before access to the account is allowed. You should avoid perpetual use of the same password. Regular change of password is essential for protection of your personal account, and strong password should be used (minimum length of 8 or more characters, with combination of lowercase & uppercase alphabetic characters and numbers). Please follow the steps below for regular change of password.

 

  1. After login, select My Account on the top of the library homepage (www.hkpl.gov.hk), and then click Change Password.

    Step1
     
     
  2. Enter your Current Password, New Password and Confirm New Password in the boxes provided and click Submit.

    Step2
     
     
  3. The message of “Password has been changed successfully.” will be displayed after successful change of password, and then click Continue for completion.

    Step3