Library Online System - Problem with website's security certificate

01.01.2015

Readers using the library online services on or after 5 Nov 2010 may get the following warning message saying “There is a problem with this website’s security certificate”.

Warning screen by IE 7 or above editions

 
Warning screen by Firefox 3.6 or above editions


Public libraries online services make use of certificates issued by the Hongkong Post to encrypt data during network transmission to protect your personal data. Each of the e-Certs issued by Hongkong Post bears a digital signature supported by a Hongkong Post CA root certificate that proves the authenticity of the e-Cert. To ensure the network security in using online services, Hongkong Post will regularly renew the e-Certs they issued. Effective from 5 Nov 2010, the new e-Certs are adopted to the library online system. Readers please configure your browser to recognize the new certificates issued by the Hongkong Post in order to use the library online services.

Please visit the following page of Hongkong Post(http://www.hongkongpost.gov.hk/product/download/root/index.html) or click here to download and install the Hongkong Post CA root certificates (Hongkong Post e-Cert CA 1-10) as illustrated.

To learn details of the Hongkong Post CA root certificates installation steps, please click here.

To learn more about the FAQs about using government online services on information security, please visit the following website: http://www.gov.hk/en/about/helpdesk/faq/infosec/index.shtml